As a Managed Service Provider (MSP), you monitor and support customer infrastructure, applications and business processes. As customers introduce new assets under management (mobile phones, HVAC equipment, sensors, energy meters), integrating these into your existing NMS and service management applications (BMC Patrol, IBM Netcool, HP Openview, Remedy, CiscoWorks) takes considerable development and testing which significantly impacts your costs.
M2M (machine-to-machine) technology enables devices to talk to each other over wired or wireless connections and is the emerging standard for incorporating new non-conventional assets under management. However building an effective M2M solution that meets your specific needs can be a complicated exercise. Device integration, reliable, secure communications over public networks and application integration can present major challenges.
ILS Technology’s suite of products and services removes these complications and helps operations managers rapidly deploy a reliable, flexible, and scalable M2M solution that fits their specific needs.
ILS Technology’s MSP solution enables :
ILS Technology’s MSP solution allows customers to:
M2M is fast changing the way MSPs can deliver value to their customers. Opportunities that were once technically out-of-reach or too expensive are now both feasible and affordable. ILS Technology MSP solution customers can increase their revenue opportunities through new services while realizing significant operational savings through fast, seamless integrations and streamlined operations.